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Privacy Policy

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This Privacy Policy explains how our LMS SaaS platform collects, uses, stores, and protects information when a school, campus, training center, or other educational institution uses our services.

1. Who This Policy Applies To

This Privacy Policy applies to schools and educational institutions that create accounts on the platform, as well as to administrators, instructors, staff members, learners, and other users whose information is processed through the institutional use of the service.

2. Information We May Collect

Depending on how the platform is used, we may collect information such as institutional contact details, billing information, administrator and staff account details, instructor information, learner account data, course activity, uploaded documents, communications, reports, and technical usage data required to operate and secure the service.

3. How We Use Information

We use information to provide the platform, manage subscriptions, support academic workflows, enable user access, maintain security, improve platform performance, respond to support requests, and comply with applicable legal or operational obligations.

4. Institutional Control of Data

Each school remains responsible for the data, user accounts, academic content, and institutional information that it uploads or manages through the platform. The school is responsible for ensuring that it has the legal authority and internal permissions needed to use the personal and academic data processed through the service.

5. Learner, Staff, and Instructor Data

When a school uses the platform, personal information relating to learners, staff members, instructors, and institutional users may be processed in order to support enrollment, access control, training delivery, reporting, communication, and academic management functions.

6. Billing and Subscription Data

We may collect and process billing details, plan selection details, subscription history, and payment-related information required to activate, manage, renew, or support the school’s subscription.

7. Free Plan Evaluation

When a school uses the free plan to evaluate the platform before subscribing, the information entered during that evaluation may still be processed for the purpose of providing access, supporting testing, and helping the institution assess whether the platform meets its needs.

8. Data Sharing

We do not sell institutional or personal data. Information may be shared only where necessary to provide the service, support hosting and infrastructure, process payments, maintain security, respond to lawful requests, or fulfill legal obligations.

9. Data Retention

We retain information only for as long as necessary to provide the service, maintain legitimate business records, comply with legal obligations, resolve disputes, or enforce our contractual terms. The school remains responsible for managing the data it places on the platform in accordance with its own policies and applicable law.

10. Security Measures

We take reasonable technical and organizational measures to protect platform data against unauthorized access, disclosure, alteration, misuse, or loss. However, no online system can be guaranteed to be completely free from risk, and schools should also maintain appropriate internal security practices.

11. School Responsibilities for Privacy Compliance

The school is responsible for ensuring that its use of the platform complies with applicable privacy, education, employment, and data protection laws, especially where learner, staff, or institutional records are uploaded or managed through the service.

12. International and Third-Party Services

Some infrastructure, communication, analytics, hosting, or payment-related components may involve trusted third-party service providers. Such providers may process information only to the extent required to support the service and subject to appropriate safeguards.

13. Updates to This Policy

We may update this Privacy Policy from time to time to reflect service improvements, legal requirements, or operational changes. Continued use of the platform after such updates means the school accepts the revised policy.

14. Contact

If your school has questions about how data is handled on the platform, please contact our team before or during your use of the service, especially if you need clarification before moving from the free plan to a paid subscription.

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